For passengers | Instructions for passengers | Luggage transport
Call-center in Vladivostok:
+7 (4232) 307-000,
8:00 AM to 12:00 PM
Call-center in Khabarovsk:
+7 (4212) 215-090,
8:00 AM to 12:00 PM
E-mail: infocenter@vladavia.ru
Domestic animals (birds) shall be carried in the cabin only under the preliminary coordination with the Carrier.
Animals, birds (exceptions domestic animals and birds), insects, fish stocks reptiles, rodents, laboratory and sick animals will not be accepted for transportation by aircraft. The passenger who wishes to transport domestic animal (bird), is obliged to inform about it at the moment of booking a place or air ticket purchase.
The animal (birds) which weight together with the container (cage) does not exceed 5 kg., can be transported in aircraft salon:
It is not allowed to feed animals before and during the flight.
For transporting animals, the passenger is obliged to give the necessary documents provided by the legislation of the Russian Federation, the international contracts and the country legislation, on territory, from territory or through which territory transportation is carried out.
The passenger is account for observance of import/export rules of domestic animals (birds), and also incurs all expenses for infringement of quarantine and veterinary rules, and also for placing an animal (bird) in quarantine.
For carriage by air transport, the animal (bird) shall be placed in the respective container (cage or basket) of sufficient size with air access and supplied with a lock. The bottom of the container (cage or basket) shall be watertight and covered with absorbing material, with a side running along the bottom perimeter ruling out absorbing material escape. Bird cages should be covered with thick light-tight fabric.
The weight of an animal (bird) and its container (cage) is not included in your free baggage allowance and will be paid by passenger, according to the tariff established by the carrier
It is authorised to carry only 2 animals/birds in a cabine, but no more than 4 in the flight.
It is not acceptable to transport two antagonistic animals, as for example a cat and a dog and a cat and a bird.
For domestic flights, the airline will accept animals if the passenger presents a corresponding veterinary approval.
For international flights, the airline will accept animals with a veterinary certificate.
Air temperature in the holds of the aircrafts during the flight: