For passengers | Instructions for passengers | Luggage transport
Call-center in Vladivostok:
8-800-100-27-72
toll-free Russia
callcenter-fareast@aeroflot.ru
Call-center in Moscow:
8-800-444-55-55
toll-free Russia
callcenter@aeroflot.ru
The free baggage allowance depends on the direction of flight and class of service. More details on Aeroflot website.
Passengers are allowed to take into cabin:
More details on Aeroflot website.
When your baggage exceeds in number, dimension and/or weight the free baggage allowance required, an excess baggage charge has to be paid to Aeroflot at the ticket desks at airport, according to the Excess Baggage Charges. More details on Aeroflot website.
Any special baggage has to be properly requested to Aeroflot (Please contact our Call Centre or your ticket agent). More details on Aeroflot website.
If your luggage is lost, please contact our staff at the «Lost and Found» desk before you leave the arrival hall. More details on Aeroflot website.