For passengers | Instructions for passengers | Luggage transport
Call-center in Vladivostok:
+7 (4232) 307-000,
8:00 AM to 12:00 PM
Call-center in Khabarovsk:
+7 (4212) 215-090,
8:00 AM to 12:00 PM
E-mail: infocenter@vladavia.ru
Vladivostok Air airlines apply the following free luggage allowances to all regular voyages for direct and transfer carriage:
Excess baggage charge for regular domestic flights in case of one-way direct and transfer carriage by Vladivostok Air for passengers of all service classes is 1% of the economy class passenger tariff.
Fragile items (bottles, etc.) can be put to the luggage on the passenger’s responsibility under the condition that they are well packed so that to exclude their damage while transportation, loading and discharging.
The air company shall not be held responsible for the safe-keeping of fragile items transported in the luggage, as well as for the integrity of the luggage contents caused by transportation of liquids (for example, when bottles are broken and their contents leak out inside the luggage).
The air company shall have the right to claim for indemnification of cost of repairs to the luggage or its recovery, if the luggage of other passengers has been damaged (for example, when the bottle contents leak out onto the nearby luggage).
The Company reserves the right, whenever necessary, to reject a passenger to transport fragile luggage including liquids in fragile containers.